Frequently Asked Questions

Are your products safe?

Femme cosmetic know that our consumers put their trust in us ,whose safety has been 100% evaluated by our certified chemist. Furthermore, all of our product also has been approved by BPOM before we put it on the market.

How long will my order take to ship

Your order will arrive approximately 7-10 business days from date of purchase. Orders placed after 12:00 pm EST will be processed the following business day. Orders placed after 12:00 pm EST on a Friday or holiday will be processed the following business day.

Where do i transfer my payment to?

TBC

How to track orders?

The easiest way is to check your email or see your profile to see receipt numbers and status. After getting the receipt number, visit Jet.co.id website, and enter your receipt number on “Trace & Track”

Does Femme ship internationally?

Currently, we only ship within Indonesia but hang tight, we’re working on the international shipping as well so you can try our amazing products. 6.How can i #tryfemme? if you wanna try our products (FOR FREE! YAY!) you can review it on your social media platform (i.e. Blog, vlog, or even magazine!) please feel free to send us an email atsupport@femmecosmetic.com or simply join our giveaway on the instagram @femme_cosmetic.

Where do i transfer my payment to?

If you wanna try our products (FOR FREE! YAY!) you can review it on your social media platform (i.e. Blog, vlog, or even magazine!) please feel free to send us an email at support@femmecosmetic.com or simply join our giveaway on the instagram @femme_cosmetic.

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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